Terms & Conditions

01 Acceptance of Agreement

By accessing, browsing, or utilizing the website of Clark Vacation International (clarkvacationinternational.com), or by applying for, purchasing, or utilizing any Clark Vacation membership plan, holiday voucher, or concierge service, you unconditionally agree to be bound by these Terms & Conditions, our Privacy Policy, and any signed Membership Application Agreement executed between the parties.

If you do not agree with any provision of these Terms, you must discontinue your use of our digital platforms and refrain from purchasing or utilizing our services.

02 Definitions

• "Company" refers to Clark Vacation International, its affiliates, management, and authorized representatives.
• "Member" or "Primary Applicant" refers to any individual or entity named as the principal account holder on an approved Clark Vacation Membership Application.
• "Membership Plan" refers to the long-term holiday ownership contract granting specified annual accommodation rights (e.g., 6 nights / 7 days per year) across defined property tiers.
• "ASF" refers to the Annual Subscription Fee required to support property maintenance, concierge support, and network administration.
• "Booking Window" refers to the designated advance period prior to check-in during which reservation requests are received and confirmed based on availability.
• "Resort Network" refers to our affiliated portfolio of owned, leased, and partner hotels, resorts, and vacation properties worldwide.

03 Use of Website & Member Portal

The Clark Vacation International website provides information regarding memberships, destination guides, vacation packages, and account management. You agree to use this site strictly for lawful personal travel purposes.

Members provided with digital credentials for the Member Dashboard are solely responsible for maintaining the confidentiality of their username, password, and membership account details. You must immediately notify customer support of any unauthorized account activity.

04 Eligibility & User Responsibilities

Membership enrollment is open to individuals aged 18 years and above possessing legal capacity to contract under the Indian Contract Act, 1872. By enrolling, you warrant that all information provided during registration (including identity proof, residential address, and contact numbers) is true, accurate, and current.

Members and their registered guests are required to observe local laws, respect fellow resort patrons, adhere to check-in/check-out timings, and follow individual property house rules during all holiday stays.

05 Membership Terms & Multi-Decade Validity

Clark Vacation International memberships are structured across contractual terms (typically 10-year, 25-year, or 30-year durations). The rights and privileges associated with each plan commence upon full settlement of the agreed enrollment consideration and issuance of the official Membership Certificate.

Unused annual room nights may be accumulated or split across secondary trips strictly in accordance with the holiday banking rules specified in your member welcome handbook, provided all accounts are in good financial standing.

06 Packages & Inclusions

Membership rights vary based on the assigned package classification:

• Seasonal Tiers: Purple (Prime peak periods), Red (High holiday seasons), White (Regular periods), and Blue (Off-peak leisure periods).
• Room Configurations: Studio T1 (accommodating 2 adults + 2 children under 6 years) or Suite T2 (accommodating 4 adults + 2 children under 6 years).
• Concierge Services: Personalized travel itinerary coordination, destination advice, and booking facilitation.

07 Bookings, Reservations & Peak Season Allotment

All reservation requests must be submitted through authorized booking channels (Member Login, verified email, or toll-free concierge desk). Bookings are confirmed strictly on a space-available basis at the time of request.

08 Pricing, Payments, ASF & Taxes (GST)

All membership prices and promotional offerings are quoted in Indian Rupees (INR) and are subject to applicable Goods and Services Tax (GST) mandated by the Government of India.

Annual Subscription Fee (ASF): Members agree to remit the prescribed ASF annually on or before the due date specified on their account billing statement. Timely payment of the ASF is a mandatory prerequisite to reserving holiday stays, exercising exchange privileges, or transferring bookings.

09 Availability, Property Changes & Force Majeure

Clark Vacation International continuously updates and refines its resort portfolio. While we endeavor to maintain consistent affiliations, properties within our network may change due to renovation, re-branding, or contractual transitions. In the event an affiliated resort becomes unavailable for a confirmed booking, the Company will arrange alternate accommodations of equivalent or upgraded luxury standard.

Neither party shall be held liable for failure or delay in performance caused by Force Majeure events, including natural disasters, extreme weather, government travel prohibitions, public health emergencies, or widespread civil disturbances.

10 Cancellations, Modification & Refunds

All cancellation and refund requests are governed strictly by the company's approved guidelines, set forth comprehensively on our Refund & Cancellation Policy page.

11 Third-Party Service Providers

Ancillary travel benefits (such as airline ticket discounts, movie vouchers, adventure activity packages, and sightseeing transport) may be serviced by independent third-party vendors. Clark Vacation facilitates member access to these services but is not responsible for the independent operational conduct, scheduling changes, or baggage policies of such airlines or recreation providers.

12 Intellectual Property & Trademarks

All trademarks, logos, brand emblems, designs, text, photographs, graphics, software, and proprietary interfaces displayed on our digital platforms are the exclusive property of Clark Vacation International or licensed to us by respective partners. Reproduction, distribution, reverse engineering, or commercial exploitation without prior written consent is strictly prohibited.

13 Prohibited Activities

Users and members are strictly prohibited from:

• Reselling, subleasing, or commercializing holiday bookings or vouchers for profit without express written authorization.
• Using automated scripts, scrapers, or bots to harvest website content, pricing data, or member directories.
• Submitting fraudulent identity credentials, forged booking vouchers, or unauthorized payment instruments.
• Engaging in disruptive, defamatory, or unlawful conduct on affiliated resort premises.

14 Limitation of Liability

To the maximum extent permitted by applicable Indian law, Clark Vacation International shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from or related to the use of our services or temporary inability to access specific properties.

In all events, the total cumulative liability of the Company for any verified claim arising under a member's contract shall not exceed the actual membership enrollment consideration paid by the member to Clark Vacation International.

15 Indemnification

You agree to defend, indemnify, and hold harmless Clark Vacation International, its directors, officers, employees, and affiliate partners from and against any third-party claims, liabilities, losses, damages, or reasonable legal expenses resulting from your breach of these Terms, unlawful conduct, or property damage caused during an affiliated stay.

16 Suspension & Termination

The Company reserves the right to suspend or terminate a member's reservation privileges or digital account access upon repeated failure to pay mandatory ASF dues, deliberate submission of fraudulent details, or gross violations of resort hospitality decorum, following reasonable written notice and opportunity to cure.

17 Changes to These Terms

We reserve the right to revise or update these Terms & Conditions as necessary to accommodate business evolution, legal developments, or enhanced service models. Revisions will be published on this page with an updated version timestamp. Members are encouraged to review these Terms periodically.

18 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India. In the event of any dispute, difference, or controversy arising out of or in connection with these Terms or a membership agreement, the parties agree to first seek an amicable resolution through conciliation.

Failing amicable settlement, the courts of competent jurisdiction located in New Delhi, India shall have exclusive jurisdiction over all legal proceedings.

19 Official Contact Information

For inquiries, clarifications regarding membership terms, or official legal notices, please reach out to our legal and customer relations desk: